What Is the Difference Between Shop Assistant and Bench Assistant?
Use Shop Assistant for shop-wide work and Bench Assistant for one active repair.
Published October 16, 2026
A simple way to remember the difference is:
Shop Assistant knows your shop. Bench Assistant knows this repair.
Shop Assistant
Use Shop Assistant when you need to work across the active shop.
It can help with clients, instruments, work orders, repair history, Shop Knowledge, Intake, and other shop-wide tasks.
Bench Assistant
Use Bench Assistant inside a Bench Session when you are actively working on one repair.
It has the context of that work order and session and is designed for repair-specific documentation, measurements, findings, and hands-free bench work.