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AXB Tech:Bench /Workbench Intelligence

Capture the repair
as it happens.

Less time documenting. More time at the bench. Keep the findings, measurements, and details of every guitar repair connected—while you’re actually doing the work.

Built for Guitar Shops by Guitar Techs

Purpose-built for guitar repairFrom intake to instrument historyYour workflow. Connected.

The work shouldn’t get lost

Your best work happens
at the bench.
Not behind a keyboard.

A busy shop doesn’t stop for paperwork. But when the documentation waits until the end of the day, details get lost, notes get scattered, and someone has to piece it all back together.

AXB Tech captures the repair as it happens—so your shop keeps the information without interrupting the work.

One connected repair journey

From the first conversation
to the next time it comes in.

Follow the workflow
01
Customer arrives
02
Intake
03
Evaluation
04
Bench Sessions
05
Measurements + Findings + Photos
06
Final Inspection
07
Customer Update
08
Permanent Instrument History

Less friction. More focus.

Built to keep you in the work.

Capture Faster

Speak a finding. Record a measurement. Add a photo. Preserve the details while they’re right in front of you.

Find Faster

Bring the instrument’s history and your shop’s knowledge back into reach, without digging through scattered notes.

Work Through Problems Faster

Keep repair context close, with a Bench Assistant designed around the questions guitar techs actually ask.

Purpose-built, not repurposed

A workbench.
With intelligence.

Tools that fit the way guitar shops work. Each one keeps the repair—and the person doing it—at the center.

Explore the features

Bench Assistant

Work through repair questions without losing your place at the bench.

Hands-free voice capture

Keep your hands on the instrument. Capture findings as you speak.

Bench Sessions

Give the work its own timeline, with notes, measurements, and photos together.

Conversational Intake

Turn the customer’s story into a useful starting point for the repair.

Shop Assistant

Find the shop information you need and keep the day moving.

Instrument repair history

Keep a lasting record of what was found, measured, and done.

Shop Knowledge / Knowledge Assistant

Keep your shop’s experience accessible, not buried in someone’s memory.

A place for every part of the job

The whole shop, in context.

One connected workspace, from the customer’s first visit to the final inspection.

Illustrative interface previews · Actual product screenshots coming in the next content stage.

Electric guitar and precision repair tools on a workshop bench

From the shop floor

Built by someone
who’s been at the bench.

AXB Tech was designed from decades of hands-on guitar repair and music retail workflow experience. Not from a template for how a shop should work.

The philosophy is simple: software should support the craft, not get in its way.

The story behind AXB Tech

A better day at the bench

See what AXB Tech could do in your shop.

Request a Demo