AXB:Bench support

A little guidance. Back to the work.

Documentation, workflow guides, and answers to common questions for AXB:Bench.

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Learn the basic AXB:Bench workflow and how shop records connect.

Use the Dashboard to see active work, open sessions, and what is happening in the shop.

Manage customer records, instruments, service history, and ownership.

Create, organize, and manage repair work orders from intake through completion.

Capture a customer conversation and turn it into an organized repair record.

Document hands-on repair work with sessions, notes, measurements, voice, and summaries.

Search and work across shop records using the Shop Assistant.

Run the final inspection checklist before a repair is returned to the customer.

Control the repair information customers can view outside the staff application.

Build and use your shop’s reusable repair knowledge.

Attach, organize, and reuse photos and files across instruments, orders, and sessions.

Manage staff access, invitations, profiles, and shop settings.

Resolve common AXB Tech issues and learn what to check when something is not working.

Quick answers to common questions about AXB:Bench.

Visit the contact page for ways to reach AXB Tech.