Intake
Start with the customer’s story. Conversational Intake brings the instrument, concerns, and repair context together.
AXB Tech:Bench · Workbench Intelligence
Built around the repair. And the person doing it.
A connected workbench for guitar repair shops. Capture the details where the work happens, keep the shop moving, and preserve what you learn.
Your shop, your workflow
From intake
to lasting history.
Not generic repair software with a guitar-shaped label. A workflow built around actual guitar-shop behavior.
On the Bench
Capture the repair as it happens. Bench Sessions, hands-free voice capture, measurements, findings, and photos preserve the work in context.
Run the Shop
Keep clients, instruments, and work orders connected. The Dashboard and Shop Assistant help you find what you need.
Finish the Job
Move through final inspection and bring the completed repair back to the customer with an update and the Customer Portal.
Keep What Your Shop Knows
A permanent instrument repair history and Shop Knowledge keep useful experience available for the next job.
At the center of the work
The bench, connected.
Work Orders WO-1042 Bench Session
WORK ORDER · WO-1042
A better setup starts here.
Fender Stratocaster / Setup & fret evaluation
Bench SessionInstrumentHistoryFiles
Bench SessionToday, 10:24 AM
SESSION FINDINGS
Checked neck relief and string action. Slight buzz on the low E around the 7th fret. Evaluating fret condition before adjusting the setup.
Captured in the repair record
Relief: 0.010″ 2 photos
Ready to capture
Measurements, findings, and photos. One repair record.
The instrument, in context.
Intake details, bench findings, and repair history stay connected.
Instrument history