Support topic
Work Orders
Create, organize, and manage repair work orders from intake through completion.
Known Issues, Scope of Work, Internal Notes, and Customer Updates
Learn where different kinds of repair information belong on a work order.
Create a New Work Order
Create a repair order by connecting the correct client, instrument, symptoms, and requested work.
Understanding Work Order Statuses
Use work-order statuses consistently so the Dashboard reflects what is really happening in the shop.