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Changelog

Work Order Overhaul & Session Timing

Release covers: Bench

A major work-order release reorganized day-to-day repair operations, added official session timing, and shipped several workflow and platform foundations.

Added

  • Smart Summary surfaces useful saved work-order, session, status, and portal context without making an AI call when the page loads.
  • Work-order status transitions now retain durable history and can carry session/segment context into repair history and session summaries.
  • Official session time tracking adds Active, Break, and Elapsed totals, historical timing, a hideable live timer, and a conservative 12-hour open-session warning.
  • Transactional email backend foundation adds tenant-safe delivery records, suppression/opt-out safeguards, templates, and signed delivery-event handling; customer/team send controls remain intentionally disabled for now.

Improved

  • The work-order page now uses a Sessions-first operational layout with a collapsible Order Overview / Repair Summary, compact Scope of Work, and improved Client Portal placement.
  • Status editing is separated from the read-only overview—draft changes live in Edit, while an open session keeps immediate operational status access.
  • Bench Assistant model and reasoning controls can be managed independently from Shop Assistant behavior while preserving realtime Spoken Voice as a separate layer.
  • The Dashboard remembers each signed-in user’s selected main filter, and the desktop AXB sidebar icon now toggles the same collapsed rail state as the existing control.
  • Refined the dark interface with a clearer #707070 default border treatment.

Fixed

  • Removed duplicate Start / Resume actions from the work-order workflow; Session Open is informational while the active session surface owns the controls.