Skip to content
Changelog

Shop Assistant, Intake & Bench Workflow

A major workflow release added shop-wide assistance, guided Intake, improved Bench Sessions, dictation, and usage tracking.

Added

  • Shop Assistant for searching and working across shop-wide customers, instruments, work orders, repair history, and Knowledge.
  • Guided Intake Mode for turning a customer conversation into organized client, instrument, and work-order records.
  • Controlled review-and-confirm actions for supported Shop Assistant record changes.
  • Chat dictation for speaking editable text into Bench Assistant without starting realtime Voice.
  • Per-shop and voice usage telemetry to support future usage allowances.
  • Discard option for truly blank Bench Sessions.

Improved

  • Polished the Bench Session workflow and work-order layout.
  • Expanded operational statuses, including In Progress, On the Bench, Waiting for Parts, and On Hold.
  • Added faster Dashboard sorting, filtering, and visual order cards.

Fixed

  • Resolved a Shop Assistant voice tool-chain loop.